Letter to Residents

Dear Residents,

Firstly, the City Corporation would like to wish all the residents of Golden Lane Estate a very Happy New Year and we hope that you all had a good festive break. We thought it appropriate to start the year with an introductory letter and to apologise for the lack of formal communication in the run up to Christmas.

I am now eight months into my role as Assistant Director of Housing, and it was good meeting some of you in person at the November GLERA meeting. I want to thank GLERA’s Chair, Sue Pearson for the invitation and I look forward to attending future meetings.

During my introduction I hope that I was able to convey the importance of Golden Lane Estate in our future planning for major works delivery. This programme will signify long-term investment by the Corporation, with the aim of significantly improving the quality of people’s homes and lives. We also understand the critical importance of bringing residents with us on this journey, with a need for collaborative working and transparency in our communication. This is part of the reason we have now brought a communications team on board called Comm Comm UK, to help us to deliver our key messaging.

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